Returning the goods
Is it possible to cancel a placed order?
You can cancel the order within 2 weeks from the order submission and payment. If the goods have been shipped, you will need to return them at your own expense. It is necessary to inform about the return of the order by e-mail firstname.lastname@example.org
The procedure for returning goods is established in accordance with the 2001 Decree of the Minister of Economy. June 29 by order no. 217 "On approval of the rules for returning and exchanging items" in the rules for returning and exchanging items, according to which it is indicated that high-quality perfumery and cosmetic products are non-exchangeable goods.
In the event that the purchased product is of poor quality, it will be replaced with an analogous quality product after informing about it by e-mail. by letter to email@example.com within 14 working days of receiving it.
The product can only be exchanged if the packaging has not been damaged, the product has not been used or purchased at a discount.
The cost of returning the product is paid by the Buyer.